Precision Miniatures warranty and repair policy

Precision Miniatures warranty and repairpolicy.

All ready to run locomotives purchased from Precision Miniatures carry a 12 month warranty on parts and labour, from the date of shipment. This warranty does not include the cost of shipping, import duties etc.

This warranty specifically excludes decoders and electric motors. Each of our locomotives are test run for a minimum of 6 hours prior to shipment to ensure that they are running correctly. Should a motor burn out or a decoder fail, it will be due to circumstances beyond our control.

Precision Miniatures will supply at a reasonable price components that have been lost or damaged during construction for kits that were purchased from Precision Miniatures.

If a kit has not been purchased from us, we offer a service where we will quote for the repair and replacement of parts subject to quote. The cost of shipping is for the customers account.

TraxworX

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TraxWorx

TraxWorx, an exciting new joint venture between Precision Miniatures and the Model Train Shop.

Precision Miniatures will carry on as the DJH Engineering distributor for Africa, importing and promoting the DJH locomotives. Any new locomotives developed locally will also be sold under the Precision Miniatures brand name.

TraxWorx will develop a range of products for the SAR modeller, this will include line side structures, rolling stock and scenic products. The majority of our new products are designed and built by our in house facility under the control of Len Swanepoel, the man who did the SAR coaling stage. We hope that this signals an exciting new era in SAR modelling, and these products will be available through reputable dealers around the country.